Well ladies and gentlemen, I have eaten my words, after a week of cursing the name of Sewtech and being kind of a jerk on the phone no less than three times a day.
Long story short, the machine works. Still needs a part to work at full capacity, but it works. Knowing that I needed the machine over this weekend, the nice guys at Sewtech let me just take my machine back - no charge for labor - and said they'll call me when they have the part, and that I can pay for it after they fix the rest. Just walked right out the door with a working machine, no charge.
With how mad I was on the phone with them, I absolutely didn't deserve that.
I dedicate this lovely silk dupioni ikat-print dress to Phil & Mike, of Sewtech on 26th St.
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